Get in Touch With Us

If you have a question about anything on this site — how we research and rank US online casinos, the accuracy of a bonus or payout figure, or anything else — this page explains the best way to reach us and what happens next.

How to Contact the Team

Email is the most reliable route. Write to us at [email protected] and a member of the editorial team will read your message personally. We aim to reply within two working days; during particularly busy periods it may take a little longer, but we follow up on every message.

To help us respond as quickly as possible, tell us in the first line what your message is about — a factual query, a correction, a partnership enquiry, or something else. That way it reaches the right person without unnecessary delay.

What You Can Write to Us About

We hear from a range of readers. The most common reasons people get in touch include:

• Accuracy queries and corrections — If a bonus figure, RTP detail, payout timeframe or licensing note looks out of date or incorrect, please flag it. We take accuracy seriously and act quickly on anything that needs updating.
• Questions about our reviews — If you want to understand how we assessed a particular casino, what sources we used, or how our editorial rating is calculated, ask us directly.
• Suggestions for coverage — Is there a payment method, a game category, or a responsible gambling topic you would like us to cover in more depth? Reader input shapes what we write.
• Responsible gambling concerns — If you or someone close to you is experiencing difficulty with gambling, mention it in your message and we will direct you to the right support resources, including the National Council on Problem Gambling helpline (1-800-522-4700) and state-level self-exclusion programmes.
• Partnership and commercial enquiries — If you represent a brand and want to explore whether there is a fit with our site, introduce yourself and outline what you have in mind. We review all approaches, and commercial relationships never influence our editorial rankings.
• General feedback — Something on the site is unclear, a link is broken, or you simply want to share a thought. All of it is welcome.

What Happens After You Email

Every message is read by a real person. We do not use automated replies as a substitute for a genuine response. When your message arrives, it is reviewed and routed to the team member best placed to help. You will receive a direct reply, not a form letter.

If your message relates to a factual inaccuracy on a review page — for example, a bonus term that has changed or a payment method that is no longer available — we will investigate it against our sources and update the relevant page if a correction is needed. We will let you know either way.

A Note on How This Site Works

unionsquarepark.us is an independent comparison site covering online casinos available to US residents. Our research focuses on licensed and regulated operators, payout rates, bonus conditions, banking options and the safeguards each site offers players.

We may earn commission when a reader follows a link from this site and registers with a casino. That commercial arrangement does not determine how operators are ranked or reviewed — our editorial positions are based on the factors we assess, not on fees paid. If you have questions about that relationship or want to understand our methodology in more detail, email us and we will explain.

For a broader look at the casinos we have reviewed, including payout comparisons and bonus breakdowns, visit our best non GamStop casinos page for further context on how different operators compare.

Responsible Gambling Resources

If gambling has stopped being enjoyable or is affecting your finances, relationships or wellbeing, support is available. You do not need to be in crisis to reach out.

• National Council on Problem Gambling (NCPG): Call or text 1-800-522-4700, available 24/7.
• Gamblers Anonymous: Peer support meetings available across the US — gamblersanonymous.org.
• State self-exclusion programmes: Most states with regulated online gambling offer voluntary self-exclusion. Contact your state gaming authority or the casino operator directly to enrol.
• Deposit and time limits: Licensed US online casinos are required to offer responsible gambling tools. Set limits before you play, not after a losing session.

If you contact us about a responsible gambling concern, we will respond with care and point you to the most relevant local resource.

We Take Reader Feedback Seriously

This site exists to help US players make informed decisions about where to play online. If anything we have published has misled you, fallen short of what you needed, or helped you make a better choice, we want to know. Reader feedback is one of the main ways we keep content accurate and useful over time.

Thank you for taking the time to get in touch. We look forward to hearing from you at [email protected].